job openings

Receptionist Job Description

We are looking for an afternoon & evening Receptionist/Office Assistant, Monday-Friday, 16-20 hours per week to start with, who is flexible with shifts assignments, e.g., noon to 8 pm, and willing to travel to our Davenport office. This position can develop into a full time position if candidate is fully trained and the skill sets are developed. This position also has the opportunities to grow into a more specialized role in the future if specialty is developed during the employment, along with pay increases accordingly.

Receptionist Responsibilities:

• Provide excellent customer service; greet clients and visitors with a positive and helpful attitude.
• Answering, forwarding, and screening phone calls in a professional manner.
• Schedule and confirm appointments and update appointment calendars
• Assisting with a variety of administrative tasks, such as helping clients filling out paperwork, copying, filing and maintaining paper or electronic documents and records
• Strictly maintain confidentiality; report to the supervisor regarding to ethical or illegal conduct.
• Basic office janitorial and maintenance responsibilities, such as making clients coffees, dumping trash, vacuuming, cleaning the counters, etc.
• Opening and closing the office.
• Responsibilities as assigned.
• Support clinicians, CEO, manager, and other staff in the office by completing assigned tasks within the company policy and job descriptions.

Receptionist Requirements:

• Minimum of Associate’s Degree in related fields are required.
• Bachelor’s Degree, forensics and legal knowledge, and electronic medical record experience strongly preferred
• Efficiency, integrity, and strong organizational skills
• Prior experience as a receptionist, with experiences such as medical scheduling, insurance verification, and preauthorization preferred.
• Daily medical billing; may learn on the job
• Professional dress code and manner.
• Good written and verbal communication skills.
• Routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Basic knowledge in Microsoft applications including Word, Excel, and Outlook.
• Some knowledge of medical terminology
• Excellent time management and multi-tasking skills required
• Able to contribute positively as part of a team, helping out with various tasks as required.
• Sufficient ability to exercise independent judgment and decision making

Job Types: Part-time & possibly Full-time.

Salary: Depending on experiences, competency, expertise, and motivation, $16-$20 hourly